Digital workers with Boss Info and MR.KNOW: upload a job description and get an initial AI-based assessment of your potential.
In 5 steps to your digital colleague.
Upload a job ad or paste a URL.
AI checks tasks, workflows and automation potential – including a BPMN preview.
Digital worker as Assistant, Agent or Worker.
Seamless integration into ERP, CRM, HR – cloud or on-premise.
Monitoring, governance and ongoing optimisation.
Few things determine the value of an ERP, HR or payroll system as much as what happens after go-live. That's why Boss Info and MR.KNOW follow one principle: don't just choose the right software – get the right digital workers along with it.
Incoming invoices arrive as PDFs, e-invoices, by email or on paper. A digital worker reads them, matches them against purchase order and goods receipt, assigns accounts according to your rules and starts the approval – right inside bossERP, Microsoft Dynamics 365 Business Central, Oracle NetSuite or JD Edwards.
It doesn't replace the ERP – it's the layer above it: the worker decides what may pass automatically, who needs to check, and when a human takes over.
Maintaining item, customer and supplier master data, spotting duplicates, monitoring orders and delivery dates, following up on open items: work that comes up every day and requires no real decision – just diligence.
Digital workers handle it around the clock and in consistent quality. Anything ambiguous lands with the responsible person as a clarification case – with all documents already attached.
A new joiner means accounts, permissions, equipment, training – spread across HR, IT and the business. A digital worker runs the checklist, triggers each task in the right system and follows up on anything missing by itself.
Offboarding gets the same diligence in reverse: revoking access, collecting returns, producing documents – fully documented and auditable.
Before each pay run with bossSalary or SwissSalary, a digital worker collects the changes – joiners and leavers, absences, allowances –, checks them for plausibility and hands them over to payroll in full.
Certificates and recurring statements are produced automatically; special cases go to the HR team with all records attached.
Contracts, records and personnel files are filed AI-assisted in the right place in document management; approval and release paths run as modelled BPMN 2.0 processes – across Microsoft 365 and the digital workplace.
Every step is versioned, every rule documented, every case explainable afterwards – GDPR-compliant and multi-tenant.
Boss Info selects the right system, implements and operates it; MR.KNOW provides the digital colleagues that take over the routine from go-live. Your SME doesn't start with an empty system, but with trained digital workers.
One contact, one project – and it all starts with the free potential analysis at the top of this page.
Boss Info is an independent Swiss ICT service provider with over 20 years of experience: ERP, cloud and IT services from a single source for successful SMEs. Regional teams support their customers personally on site – with independent expertise and cost-effective, future-proof solutions.
Together with MR.KNOW, Boss Info extends this portfolio with digital workers and AI-powered process automation – from the initial potential analysis to ongoing automation.
The essentials about digital workers and the potential analysis.
A digital worker is neither a chatbot nor a single script, but a modelled process: it recognises a situation, decides based on rules, executes, produces documents and escalates to a human where needed. MR.KNOW distinguishes three levels — Digital Assistant (rule-based on BPMN 2.0), Digital Agent (AI-powered, also handles unstructured data) and Digital Worker (autonomous AI orchestration across system boundaries).
You upload a job description, job ad or specification sheet as a PDF, or enter the text directly. Tasks, workflows and the achievable degree of automation are analysed; you receive the assessment by email, usually within a few minutes. The analysis is free and without obligation.
A phased approach has proven itself: a compact discovery workshop, from it a working pilot for one concrete use case, then the rollout to further sites or tenants. The first productive use case takes weeks rather than months, because it builds on a platform that already exists.
The benefit is twofold: manual effort drops, and so do error rates and lead times. What decides the business case is reuse — most of the effort goes once into the base of data connectivity, extraction and the rule and document engine. Every further digital worker is largely configuration and therefore costs a fraction of the first one.
Processes are documented and versioned, prompts are managed in a vault, and the AI models are interchangeable — there is no vendor lock-in. Operation is GDPR-compliant and multi-tenant, either as a highly secure SaaS cloud or on-premise in your own data centre. Decisions therefore remain verifiable, which is an advantage in audited environments.
No. The BPMN 2.0 orchestration sits above your existing systems and integrates ERP, CRM, HR systems or specialist applications via open standards, APIs and connectors instead of competing with them. That protects existing investments, regardless of how individual vendors evolve.
No. Digital workers take on the recurring routine share that ties up experienced staff — around the clock and without fluctuations in quality. They close gaps caused by the skills shortage rather than cutting jobs.
Boss Info contributes over 20 years of experience as an independent Swiss ICT provider and on-site support; MR.KNOW contributes the no-code BPM platform, the digital workers and their operation. Technology and domain knowledge combine into a finished solution rather than yet another toolbox.
